Capture leads and much more than that
Integrating Scoop with your Drift platform gives you a massive control over the quality of conversations your team is having. Scoop.ai enables you to
Identify your best Sales opportunities
Track competitor and pricing mentions
Know where your best leads are coming from
Create a collection of your best conversations
Provide 1:1 structured feedback to your Drift agents
Your Drift agents Scoop’s Data-driven feedback management system creates a collaborative culture of sharing info and tips not only by managers but also between peers. Drive a behavioral change in your team with data-driven feedback.
Assess how your team is performing on Drift
Know the quality of conversations your reps are having with prospects with engagement metrics like talk to listen ratio, dead air, interactivity switches, etc. These metrics have a direct impact on the quality of conversations happening on your Drift platform. Assessing your team’s performance becomes much easier.
All your best conversations in one place
Scoop.ai allows you to create a collection of your best conversations happening on Drift. You can use these to ramp new hires and coach the existing team. This gives them a better understanding of what’s working on these conversations.