Conversation Analytics for Drift

Scoop seamlessly integrates with Drift to give you insights into your website conversations.


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Conversation Analytics for Drift

Capture leads and much more than that

Integrating Scoop with your Drift platform gives you a massive control over the quality of conversations your team is having. Scoop.ai enables you to


Identify your best Sales opportunities

Track competitor and pricing mentions

Know where your best leads are coming from

Create a collection of your best conversations

<h4>Capture leads and much more than that

Provide 1:1 structured feedback to your Drift agents

Your Drift agents Scoop’s Data-driven feedback management system creates a collaborative culture of sharing info and tips not only by managers but also between peers. Drive a behavioral change in your team with data-driven feedback.

<h4>Provide 1:1 structured feedback to your Drift agents

Assess how your team is performing on Drift

Know the quality of conversations your reps are having with prospects with engagement metrics like talk to listen ratio, dead air, interactivity switches, etc. These metrics have a direct impact on the quality of conversations happening on your Drift platform. Assessing your team’s performance becomes much easier.

<h4> Assess how your team is performing on Drift

All your best conversations in one place


Scoop.ai allows you to create a collection of your best conversations happening on Drift. You can use these to ramp new hires and coach the existing team. This gives them a better understanding of what’s working on these conversations.


<h4>All your best conversations in one place

Conversation Analytics for your Drift platform