Analyze your Intercom chats with Scoop.ai

Scoop seamlessly integrates with Intercom to analyze your website conversations happening on your Live Chat platform.


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Analyze your Intercom chats with Scoop.ai

Analyze your Intercom Live Chat conversations with Scoop.ai

Integrating Scoop with Intercom gives you a massive control over the quality of conversations your team is having on Intercom while talking to prospects. With Intercom and Scoop integrated you can easily do the following


Identify your best Sales opportunities

Track competitor and pricing mentions

Create a collection of your best Intercom live chat conversations

<h4>Analyze your Intercom Live Chat  conversations with Scoop.ai

Provide 1:1 structured feedback to your Intercom agents

Scoop’s Data-driven feedback management system creates a collaborative culture of sharing info and tips not only by managers but also between peers. Drive a behavioral change in your team with data-driven feedback.

<h4>Provide 1:1 structured feedback to your Intercom agents

Improve your team’s performance on Intercom

Know the quality of conversations your reps are having with prospects with engagement metrics like talk to listen ratio, dead air, interactivity switches, etc. Improve your team’s performance on Intercom Live Chat by improving these key metrics.

<h4>Improve your team's performance on Intercom

Collection of your best Intercom conversations


Scoop.ai allows you to create a collection of your best calls happening on Zoom. You can use these to ramp new hires and coach the existing team. This gives them a better understanding of what’s working on these calls, what are the right questions to ask, perfect ways to handle and objection and much more.


<h4>Collection of your best Intercom conversations

Try Scoop.ai with your Intercom chat today!