How it works?
Search your conversations
Imagine being able to search through all your Inside Sales conversations for business specific keywords like ‘Pricing’, ‘Competitor Names’, ‘Features’ etc. Scoop lets you do that in an instance. You can also make playlists of conversations based on keywords defined by you.
Get accurate transcripts
Get accurate transcripts of every call and understand the ‘buying journey’ stage of the person on the call instantly. Skip to the important sections of the call with a click to save up hours of tedious sampling process.
Get analysis of every call
Our Conversation Intelligence engine analyses every call minutely and provides rep stats that have a direct impact on your conversions.
Talk-to-listen ratio of every rep
Average interactivity switches by the reps
Longest monologue and dead air
Pursue web-enabled niche markets with professionals
Structured 1:1 Personalized feedback
Managers never have to rely on unstructured and verbal feedback ever again.Data-driven feedback management system creates a collaborative culture of sharing info and tips not only by managers but also between peers.
We integrate with the leading online meeting tools and live chat players!