Live Chat has been around for over a decade now. It serves as a great tool for amazing digital customer experience.
With the emergence of Chatbots in recent years, B2B is moving away from Live Chat towards Chatbots. With unlimited workflows and automation, people have started to underestimate Live Chat. Read more
Simplifying how people interact with each other and the world around them to drive meaningful insight, deeper relationships and better outcomes for all has helped LogMeIn grow to become one of the world’s top 10 SaaS companies with a leadership position. Read more
People are working remotely. Economies are crashing. These are difficult times thanks to COVID-19.
We at Scoop.ai strongly believe that supporting each other during such adversities will significantly help us recover faster. Times like these help us understand how our collective consciousness works during adversities. Read more
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Zoom Rooms is Read more
Conversation Intelligence records your calls, transcribes it, and uses Machine Learning to highlight key parts of your calls that have a direct impact on conversion.
Guess what? That eliminates all your note taking efforts during sales calls! Read more
While on our visit to SaaStock’19 in Dublin last year, we met a Sales Manager, working at a SaaS company. With over a decade of experience in Sales and other similar roles, she had hands-on experience in B2B Sales. Read more
Dead Air Definition:
Dead air by definition, is a period of silence during a conversation between a representative and a prospect/customer. It’s present in both, Sales and Support conversations. Read more
Sales coaching is something that a lot of companies tend to neglect or outsource.
Many times the guy who comes in to train the reps has barely closed a deal or two in his entire life.
Sales coaching is something that sales leaders just can’t neglect. Even if they claim they are doing it, they might be only tracking metrics like: Read more
Sales is one of the crucial parameters for any business to flourish and there are multiple means that can be adopted to enhance the sales process in your organization.
As we move ahead in 2020, you must be wondering how to win more leads this year and bring in more to revenue to the organization. Well, to make it easier for you, I would like to recommend, “Sales books”. Read more
The following article is based on the conversation between Amit Agarwal and VeerChand in the second episode of Profit from Conversations, a podcast by scoop. Click here to listen to the full episode.